Service & Solution

Our services are provided from a Sole Source Service and Solution Provider approach and include Onsite Staffing, Help Desk Support, Remote Access Control, Hardware Repair, Data and Disaster Recovery, Network Support, Cabling, I.T. Consulting, Integration Projects, Turnkey Installations, Application Rollouts, Software Upgrades, Transitions and Integration.

We provide services to Northern Australia.

Service

All Onsite Computer Services field service engineers are certified, have a minimum 3 years experience and have been through level-tested interviews and exam processes prior to employment. This process, coupled with ongoing training and performance incentives, keeps our entire staff of technicians and internal support motivated and fresh.

Service and Maintenance Agreements are individually priced depending on the service menu selections, which include Onsite Service and Support, Remote Access Control, Help Desk Support, and the length and size of the support requirement. Our flexibility is essential to match what you want or need with a customized program that we both understand. Billing can also be flexible: hourly, monthly, quarterly, semi-annual or annual with discounts available for longer commitments.